Neos SmartHome

In-app purchases
3.4
2.78K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place.

Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered.

As standard, the Neos SmartHome app brings you:

Instant alerts when your devices detect something unusual

Easy in-app set up

Auto-Arming

In-app support chat function

14-day Cloud storage and 12-second clips

View live 1080p HD clips

Works with Alexa

Temperature and humidity range setting

Battery life indicator


Want to supercharge your app?

With Neos Boost get access to advanced features, including:

5x longer clips

Up to 12 hours of recording time per day

Set personalised Activity Zones

Set specific Security Schedules


Upgrade to Neos Boost for just £2.49 per month.


Who are Neos?

We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide.

We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them.

Interested in getting some Neos devices?

Visit ​shop.neos.co.uk

Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf
Updated on
Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Contacts, App activity, and App info and performance
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
2.68K reviews
A Google user
September 15, 2019
Really unreliable. It was working well, and the cameras are good value, but at the moment the app won't open at all. I get various issues, sometimes having to log back in, sometimes with no clips recorded, other times with lots. I honestly think they're expanding too quick with all the pushing on amazon, and haven't sorted it out properly. It's a shame cos they're going to lose a lot of custom.
8 people found this review helpful
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Neos Ventures Ltd
October 1, 2019
"Thanks for your feedback Jimmy, I can confirm the issues were not to do with volume of users but that doesn't excuse the issues you experienced. Hopefully you've noticed things are now back to normal and will consider increasing your score in the future. Thanks ~ Dave
A Google user
January 29, 2020
Before the last update in December, this would have been a 4 or 5 star rating. But now the live stream has stopped. UPDATE- the fix with the time setting sorted out the problem. Thanks. So imo this warrants a 4 star rating. WISH LIST: I would like to add to the wish list the ability to turn sound off on ALERTS But keep the texts being delivered. This should be by device. In fact more flexibility for alerts by device would be great.
3 people found this review helpful
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Neos Ventures Ltd
January 8, 2020
Sorry that the workaround didn't work for you Kelvin, can you try this one. Go in to your phone Settings and Time settings, ensure your phone has permission to use network time. Hopefully that helps get everything sorted for you until we can get a permanent fix out. ~ Dave
A Google user
July 20, 2019
Great with alexa but missing functions. The ability to mute camera needs to be added as I use these to watch my house indoors,which they do a great job at. but audio is not needed & causes an annoying audio feedback. My only option is to view with audio on my phone/show with volume turned off. The most important update for me is, according to Q&A being added. The ability to access your memory card and few previous footage via your phone. Hoping to see this asap. Other than that, app works fine
Did you find this helpful?
Neos Ventures Ltd
July 23, 2019
Thanks for your review, we're working on adding the SD card footage to the app and as soon as we can share more on this we will. The mute function is also an often requested feature so hopefully we can look to introduce this in the future as well ~ Dave

What's new

In this latest update, we have aimed to improve the overall experience with minor bug fixes and enhancements.